Returning your purchase
Our refund & return policy:
- Product can be returned when received damaged. Customer have to make sure to check the products in front of courier as proof.
- If customer received different product, then the parcel can be returned and refunded.
- Without valid reason, no return or refund is possible. After 7 days of delivery, we will not accept any complaints. So customer have to make sure to complain on time.
Receiving a refund
We refund our customers by the same payment method they used to pay us.
Order cancellation & refund
If customer won’t receive their product within 40 days, customer have their right to claim a refund by inboxing our support via Instagram.
Support – https://instagram.com/joma.hi
Please contact us at our Instagram page for any assistance. We don’t provide support over call at this moment but In future we will do.